If you are unable to connect to your server, attempt to go to your server panel and click on theDocumentation Index
Fetch the complete documentation index at: https://docs.rdp.sh/docs/llms.txt
Use this file to discover all available pages before exploring further.
Reset network button.
If that doesn’t work, try to access the server via VNC, by clicking on the dedicated button on your panel.
From there, try to run the Windows network troubleshooting process.
If you’re still facing issues after trying the previous steps, open a ticket and our support agent will help you as soon as possible.